Training Programme on Crowd Management in Public Transport



  
  
 
 
  • Training
20/11/2018
Add to Calendar
22/11/2018
Tokyo
  • Japan

About: 

Objectives 
  • Broaden your knowledge and perspective on crowd management in public transport by learning and sharing experience with professional leaders
  • Learn how to make planning and operations more efficient  with better crowd management
  • Understand the impact of new technology and software for easing the jams
  • Learn from best practice in Asia and Europe: showcases from local operators, authorities and the industry  
 
Target Audience 
  • Professionals from public transport planning and operations departments
  • Professionals working for transport authorities and operators 
  • Staff from security and safety departments
  • Other employees with particular interest in crowd management 
  • The course is suitable for participants from companies worldwide.  
 
Methodology 
  • Get inspired by our trainers, understand the main aspects of crowd management from successful best practice 
  • Participate to interactive plenary sessions with introduction by course leaders, presentation by the trainer and open discussion with participants 
  • Challenge your practical knowledge in this professional field and the technology 
  • Address the topic from an international perspective, enriched by different cultural approaches and points of views 
  • Participate to workshops allowing you to apply on a concrete case the main principles and tools learned 
  • Benefit from a unique exchange of knowledge and experience between professionals
 
 

 

Speakers: 

lnspiring Trainers 

Our skillful trainers are composed of international experts and professionals with extensive experience and knowledge in the strategic, operational and technological areas of crowd management in public transport.

Prof. Katsuhiro Nishinari, Head of the crowd management research center, The University of Tokyo, Tokyo, Japan   

 

Mr Kaan Yildizgoz, UITP Training Director, Brussels, Belgium

 

Mr Alok Jain, Managing Director, Trans-Consult Asia Limited, Hong Kong, China

 

 

 

Programme: 

DAY 1   AM
Welcome message
Introduction to Crowd Management & Setting the Scene (1 Hour) 
  • Objectives of Crowd Management
  • Stakeholders for Crowd Management
  • Circulation concepts
  • Passenger characteristics
  • Passenger routing & Passenger Activity Map
  • Cultural differences affecting passenger behavior
  • Walking Speed & Side, Social Distance, Age Distribution, Disabilities, Waiting Time, Walking on escalators, Ride Comfort
  • Fruin Levels of Service’ (LOS) 
  • Terminology for People Flow Planning
  • Station Types & Platforms
  • Effects of a station’s surrounding area of a station on People Flow
  • Choosing Escalators, stairs or elevators  
Jamology: Better Crowd Management for Better Mobility – I (90 minutes)  
  • Easing the jams with “slower-is-faster (SIF) strategy” 
  • Characterizing Jams: ASEP and “Flow-density relation”
  • Traffic jam of vehicles on highway: Lessons for Public Transport
  • Pedestrian outflow from bottlenecks
  • Pedestrian flow and rhythm
  • Crossing of pedestrian flow
  • Congestion at a metro station  
DAY 1   PM
Jamology: Better Crowd Management for Better Mobility – II (90 minutes)  
  • Easing the jams with “slower-is-faster (SIF) strategy” 
  • Characterizing Jams: ASEP and “Flow-density relation”
  • Traffic jam of vehicles on highway: Lessons for Public Transport
  • Pedestrian outflow from bottlenecks
  • Pedestrian flow and rhythm
  • Crossing of pedestrian flow
  • Congestion at a metro station  
 
Operations Planning & Execution for better Crowd Management (90 minutes) 

I, How the Tokyo Metro Handles Rush Hour to Operate On Time (45 min)

  • Measures to handle congestion taken on daily basis 
  • Operations Planning & Execution
  • Effective measures to handle congestion on platform

II, Prediction of Public Transport Delay and Passenger Flow For Timetabling and Scheduling  (45 min)

  • Basic prediction
  • Individualpassenger model
  • Mathematical optimization
  • Quick prediction
  • Neural network

End of DAY 1     

   
DAY 2 AM   
  
Wrap-Up of Day 1 (15 min) 
Modeling, Optimisation and Technology for Better Crowd Management (90 min) 
 
Case Study: Crowd Management in XXX City   
  • Technology for Better Crowd Management 
  • Better Design for better Crowd Management
  • Role of Signage and Wayfindiing in Crowd Management
  • Crowd Managemet During MEGA Events
  • Crowd Management During Emergency and Crsis Situations
  • Security and Safety of Crowds
  • Optimum Pricing for Capacity Management  
Introduction of Group Work  (30 min) 
 
DAY 2 PM
Case Study: Experience from Tokyo Metro on Facility Renovation, Large-Scale Events and Security  
  • Facility Renovation in Tokyo to relieve Congestion (30 min)
    • Large Scale Station Renovation 
    • Escalorts, Elevators, Platform and Concorse Area design
    • Review of Rolling Stock  Design 
  • Crowd management for large-scale events (30 min)
  • Better Security for  Better Crowd Management (30 min)  
 
DAY 3 AM   
Optimum Pricing for Capacity Management (30 min) 
 
Case Study: Experience from Tokyo Metro on train operation and station management. (1.5 hour)  
  • Crowd management in operational disruptions
  • Train Congestion Visualization System
  • Strategic improvement of availability. What is POINT? 
  • New indicator for availability “SCORE”
  • Crowd management in large events
  • Relationship Management with event organizers, authority and police
  • Ticket validation gates management.
  • Escalators and stairs management.
  • Role of Staff for Better Crowd Management  
Group Work Presentations   
 
Closing Speech by Tokyo Metro & UITP 
Distribution of Certificates       
 
DAY 3 PM
TECHNICAL VISIT 
Technical Visit to be defined together with Tokyo Metro       
 
 
 
 

Registration: 

 

Early Bird rate before 22 Sep 2018 (€)

After 22 Sep 2018 (€)

Member

1,210

1,610

Member  « developing nations »*

885

1,175

Non-member

1,635

2,170

Non-member « developing nations »*

1,095

1,465

Group UITP Member (4 or +)

1,130

Group UITP Member (4 or +) « developing nations »*

830

Group UITP non Member (4 or +)

1,520

Group UITP non Member (4 or +) « developing nations »*

1,020

Groups generally consist of 25 participants and are limited to about 30 in order to increase the learning experience and interaction during the programme.

Places allocated on a first-come, first-served basis. To register a group of 4 persons of more from the same organisation, please contact us.

Participation fees include:

  • Training instruction
  • Lunches and coffee breaks
  • All training documents: Binder including all presentations and supporting documents; Access to all training material via MYLibrary (after the training)

Please note that the course fee does not cover the cost of air ticket and accommodation in Tokyo.

Participants are also required to make their own arrangements for airport transfers and daily travel from the hotel to the training venue.

Payment:

  • By Bank Transfer
    • A debit note/invoice for payment of the registration fee shall be sent to you within 5 working days.
  • By Credit Card
    • Confirmation email will be sent to you after successful fee collection.

Terms and Conditions

Please download our Terms and Conditions here.

Confirmed participants will be notified via email upon receipt of payment by UITP.

Your participation will only be confirmed when we receive the full payment before 6 November 2018. Should you opt to pay via credit card, the confirmation email will be sent to you after successful fee collection. 

**Registration fees are transferable to another employee of the same organization but it is non-refundable.

 GST will apply for participants from Singapore. 

* Participants from developing nations benefit from a special discount. Check here the list of eligible countries.

Practical information: 

Training Venue

Tokyo Metro Comprehensive Learning and Training Center

4-4-15 Shinkiba, Koto-ku, Tokyo, 136-0082 Japan

〒136-0082 東京都江東区新木場4-4-15

Enquiries

Ms Karen Au

Email: karen.au@uitp.org

 

Speakers: 

lnspiring Trainers 

Our skillful trainers are composed of international experts and professionals with extensive experience and knowledge in the strategic, operational and technological areas of crowd management in public transport.

Prof. Katsuhiro Nishinari, Head of the crowd management research center, The University of Tokyo, Tokyo, Japan   

 

Mr Kaan Yildizgoz, UITP Training Director, Brussels, Belgium

 

Mr Alok Jain, Managing Director, Trans-Consult Asia Limited, Hong Kong, China

 

 

 

Partners: 

Tokyo Metro Co., Ltd.